Peter Johansson

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Activity overview

Latest activity by Peter Johansson
  • Peter Johansson commented,

    Official comment

    Implemeted in upKeeper 4.11

  • Peter Johansson commented,

    Documented configuration does not work with newer version than 1.3.4.2. We are testing new configuration and will posted as soon as we have made all tests.

  • Peter Johansson created an article,

    upKeeper Manager 4.11

    upKeeper Manager 4.11 includes new functions and bugfixes which are listed below. FIles and more tehnical details can be found on our ftp site.   New features Zendesk integration updated Several ne...

  • Peter Johansson created an article,

    Certification program

    As a part of upKeeper Solutions knowledge and support program you can take exams to proove your skills in mastering the products in different levels.   Servicedesk / Helpdesk Certification If you a...

  • Peter Johansson created an article,

    Overview upKeeper Manager components

    upKeeper Manager consists of a number of components that interacts with each other (see picture below). All server components can run on a singel server but for performance and redundancy we recomm...

  • Peter Johansson created an article,

    Sending messages to devices

    In these tutorials we focus on issues you will typically deal with as a servicedesk agent in day-to day support scenarios. Specific features in your upKeeper web may differ from what you see in thi...

  • Peter Johansson created an article,

    Install an application on a device

    In these tutorials we focus on issues you will typically deal with as a servicedesk agent in day-to day support scenarios. Specific features in your upKeeper web may differ from what you see in thi...

  • Peter Johansson created an article,

    Add and inventory a device

    In these tutorials we focus on issues you will typically deal with as a servicedesk agent in day-to day support scenarios. Specific features in your upKeeper web may differ from what you see in thi...

  • Peter Johansson created an article,

    Filtering, selecting device or group of devices

    In these tutorials we focus on issues you will typically deal with as a servicedesk agent in day-to day support scenarios. Specific features in your upKeeper web may differ from what you see in thi...

  • Peter Johansson created an article,

    Log in and select customer to work with

    In these tutorials we focus on issues you will typically deal with as a servicedesk agent in day-to day support scenarios. Specific features in your upKeeper web may differ from what you see in thi...