HP EliteBook 640 G9 crashes after secondary reinstall from scratch

urban roos

September 21, 2023 06:07

Any one else having same problem with new hp computers?

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• Official comment

  

  Peter Johansson

  September 21, 2023 08:56

  HP have confirmed during summre of 2023 that they have a software bug causing computers of generation 9 and 10 to crash if you update bootstore and reboot the computer. HP is working on an update and we hope for a release soon. upKeeper Manager does update bootstore and reboot the computer when you send a reboot command for boot main or SOS. 
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  urban roos

  September 21, 2023 09:57

  Thank's for the info, Peter.

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