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Upkeeper generating a lots of traffic at clients end

Comments

5 comments

  • Official comment
    Peter Johansson

    This kind of problems is often caused by bad disk or network drivers and in some cases it is caused by a overactive antivirus client trying to monitoring the file share.  

  • Tuomas Rantala

    Hello, 

    the traffic caused by Upkeeper was found out to be because of offline image was activated for our platform. After disabling the offline image the traffic generated by Upkeeper disappeared. This has to be some kind of bug.

    0
  • Peter Johansson

    The upKeeper client will download the latest image if the platform selected is set to offline. If there are many clients that have the same platform selected they will generate some network load. To reduce network impact offline images should be selected with care or the property "maxconcurrentclientchanges" should be enabled. A warning when enabling offline imageing should be a step in the right direction. 

    0
  • Tuomas Rantala

    Hello,

    we have 800 clients which managed to create 90 terabytes of traffic. So they would keep on downloading the offsite image over and over again. This is being troubleshooted by the reseller of the product in Finland.

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  • Peter Johansson

    If them image is not updated and the system can generate a check sum for the image and all clients already have the correct image there should not be any download traffic at all. If all parameters mentioned about are met and the clients still to download image there is a bug. If soo please make sure your reseller report this to there support channel so the issue can be analysed and corrected.  

    0

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